Consent Policy

Consent Policy

Purpose:
To ensure that informed consent is obtained from clients or their guardians before assessments or treatments are conducted, guaranteeing that all parties understand the purpose, methods, and implications of the services provided.

Policy Statement:
First Call Therapy and Health Services is dedicated to respecting the autonomy and rights of clients. We are committed to obtaining and documenting informed consent for all assessments, treatments, and interventions.

Key Elements:

1. Written Consent Forms: Clear and comprehensive consent forms will be provided to clients or guardians before commencing any assessment or intervention.
   These forms will outline: The purpose of the assessment or treatment.
   The methods and procedures to be used.
   How results and outcomes will be shared.
   
2. Obtaining Consent for Minors or Those Lacking Capacity: For children or individuals lacking the capacity to provide consent, written permission will be obtained from a parent, guardian, or legally authorised representative.
   The individual's best interests will always be prioritised, and efforts will be made to involve them in decision-making to the extent possible.
   
3. Ongoing Consent for Multi-Session Assessments: Consent will be treated as an ongoing process, revisited at the start of each session in multi-session assessments or treatments.
   Clients or guardians will have the opportunity to ask questions, seek clarification, and withdraw consent at any time without repercussions.
   
4. Documentation of Consent: All consent forms and verbal agreements will be recorded and securely stored in the client’s file.
   Records will be updated to reflect any changes to consent status during the course of the service.
   

Review and Revision:
This policy will be reviewed annually or in response to any changes in legal or professional guidelines to ensure its continued relevance and effectiveness.